3 QUICK and EASY Tips to earn CUSTOMER LOYALTY for your restaurants.
(This is the part 1 of 4 from series on “customer loyalty”).
If you’ve doubts about “what’s the need for this effort? Why should I INVEST my time and energy on customer loyalty?”Then let me give some reasons to read this story and keep improving forever.
You should make them loyal Because,
I. Regular customers more willing to be HONEST for your business.
They will give you the honest feedback regarding your services, new waiters and new recipes. And also it is easy and best way to get feedback. For this purpose new customers will cost you much more time and money than from loyals (There are ALWAYS possibilities for incorrect results when you ask new people for feedback).
II. They will give you a regular income
to which you (as a startup) can depend. Obviously your restaurants will not stand alone on this patronage of regular customer but it will be an income on which you can rely.
Make sure that your regulars know that you know THEY ARE REGULAR so you can give them the respect which they deserve. This relation has potential to go very long.
Here are some quick tips to go one step ahead in your entrepreneurial journey…
1.Make your digital identity
This is the information age. Competition is on PEAK and everything is just a CLICK away. In this race of stormy season you as a business, not just have to survive but also to stand out and join the ranks of winners.
Digital age gives you that power. It gives you reach to maximum people and importantly allows you to Track Your efforts. And give another life to your business DIGITALLY.
You can be connected with your customers and keep your information up-to-date. You can announce offers, celebrations, customer of the month and anything which matters.
It’s True That People Eat With Eyes First.
You can give them a reason to come back again and again by constantly posting Pictures of your delicious dishes. And to keep the engagement more personal you can share behind-the-scenes shots taken in kitchen while cooking, it will make them feel more secure and loyal to you.
You are not gonna do business in style of restaurants in 20th century .Because you know it’s foolish.
You are continuously changing with respect to time. Then why you still have traditional approach to business.
Website is a good way to professionally present you. It gives you exposure and again a feeling of trust with your brand. An easy reach to your brand.
You can list your business on YELP, TOUR Advisor and importantly on Google listings. There are MILLIONS of searches for’’restaurant near me’’ and like that. Time and business both are going from hands of those who don’t take Actions.
Conclusion is that it can grow your audience, reservations, sales and obviously business and profits.
IF ARE YOU READY TO GIVE A NEW LIFE TO YOUR BUSINESS? Email me at md.digitalhelp@gmail.com to get a,
In-budget website for startups, new-bees | low budget businesses and premium for existing restaurants.
- And to know how you can build and grow your digital identity from scratch with me.
Book a time and meet me online to get the best you can.
2. Maintain high-quality food.
This is the actual SOUL of your business. Without a good food there is nothing left like a business.
But there is a reason of putting this thing in second place?
Because NO ONE WILL COME TO EAT AT YOUR RESTAURANT UNLESS THEY KNOW THAT YOU EXIST.
Getting back to the topic.
Quality of your food and service make return business and remember there is “NO BUSINESS WITHOUT RETURN BUSINESS”.
If you are investing so much on marketing, advertisement and SEO. So why choose customers to come ones and never come back.
Be good at what Really Matters.
3. Know and respect your customers.
Keep database of your customers to know your customers and also to know who is regular and how others can be regular. Interact and engage with your customers through social media and your content. Facebook and instagram are best for restaurants and the prime place is your website (Obviously).
Give respect to those who are regular, they deserve this and for potential loyals train your staff to give a genuine smile at the greeting time.
It’s a mental hack that when you have a smile on your face, most of people will smile back to you.
Let’s windup here.That’s all for now. If you find it helpful .share it on your social media accounts to help others and earn respect for yourself. Because in this DIGITAL world, what you share reflects what you are and earn you respect.
Subscribe for more content on customer loyalty (series of 4 parts). And also learn more about digital marketing, sales and entrepreneurship.
. Thank you for reading. Here is a BONUS tip for you.
BONUS TIP:
- YOUR STAFF SHOULD BE WELL VERSED:
Your staff should be actually trained and had practiced to motivate them for sign up at your program (which you’ll hopefully start) and give their details to you to be engaged and interact.
They should encourage them at sales time to visit your site.
:: As a business owner you should train your staff on a script to convince guests by their trigger. Everyone has it. Some of us are emotional being who take decision on the basis of emotions and others are logical species. You have to understand from their behavior that what type of specie they are and make them loyal ::
If you think this is more(extra effort) to get a customer .so you should consider the other side of that “There Is Always some EXTRA Struggle Behind Every SUPER Success. facebook and Google invest fortunes to know how your brain works. How to get into your brain. How to make you spend most of your time on the site.
If you are interested in taking your food business on internet or
You ready to start up a new FOOD business. Whether it can be a catering service, a restaurant or a home based food service. Stop wasting time. It never stops. Email me to know about my “DI”package for FIRST 10 (Startups) businesses.
If you are already doing this.
Know how I can help you to BUILD your digital identity and to GROW and MANAGE it.
